Refund & Cancellation Policy

Website: https://easynutriplan.com/
Effective Date: [Insert Date]

Welcome to EasyNutriplan (“Company”, “we”, “our”, or “us”). At EasyNutriplan, we value your commitment to health transformation and appreciate the trust you place in us when enrolling in our nutrition and lifestyle programs.

This Refund & Cancellation Policy outlines the terms governing payments, refunds, cancellations, program upgrades, downgrades, and hold requests. By enrolling in any EasyNutriplan program or making payment through our website https://easynutriplan.com/, you acknowledge that you have read, understood, and agreed to this policy.

1. Our Professional Commitment

EasyNutriplan provides structured nutritional consultation, personalized diet planning, and lifestyle coaching services. Each program involves:

• Time investment from qualified professionals
• Detailed assessment and evaluation
• Personalized planning and customization
• Resource allocation and scheduling
• Ongoing follow-up support

Once a client enrolls, professional time and internal resources are allocated immediately. For this reason, we maintain a strict non-refund and structured cancellation policy.

2. Refund Policy

2.1 Strict Non-Refundable Policy

All program fees paid to EasyNutriplan are strictly non-refundable under any circumstances.

This includes, but is not limited to:

• Change of mind after enrollment
• Change in personal circumstances
• Relocation
• Lack of time or availability
• Dissatisfaction due to non-compliance
• Medical issues arising after enrollment
• Failure to attend sessions
• Partial usage of services
• Technical issues not caused by EasyNutriplan
• Delay in submitting required documents

Once payment is successfully processed, it is considered final.

2.2 No Refund After Payment Confirmation

Upon successful payment:

• Your enrollment is confirmed.
• Professional resources are allocated.
• Your case may begin internal assessment and customization.

Therefore, no refund will be provided after payment confirmation, regardless of whether:

• You start the program
• You partially complete the program
• You do not actively participate
• You discontinue midway

2.3 Partial Participation Clause

Even if you:

• Attend only one session
• Do not submit reports
• Do not respond to follow-ups
• Do not follow the diet plan

The fee remains non-refundable.

Fees are charged for professional expertise, structured planning, and consultation services — not solely for session attendance.

2.4 No Exceptions Policy

To maintain fairness and uniformity for all clients, EasyNutriplan does not make exceptions to its refund policy.

Special requests based on:

• Emotional reasons
• Financial hardship
• Misunderstanding of policy
• Third-party advice

Will not qualify for refunds.

2.5 Payment Disputes

If a client initiates a chargeback or payment dispute without valid reason:

• EasyNutriplan reserves the right to suspend services immediately.
• Legal remedies may be pursued where applicable.
• Documentation of policy acceptance will be provided to the payment processor.

3. Cancellation Policy

3.1 No Cancellation After Enrollment

Once enrolled in any EasyNutriplan program:

• The program cannot be cancelled.
• Enrollment is considered final.
• Services are considered contractually committed.

There is no cancellation option once payment has been processed.

3.2 Voluntary Discontinuation

If a client voluntarily stops participating:

• The program will not be paused unless approved under the Hold Policy.
• No refund or partial credit will be issued.
• The program duration will continue as per original timeline.

3.3 Non-Participation

Failure to:

• Respond to communication
• Attend sessions
• Submit reports
• Follow instructions

Does not constitute cancellation and does not entitle the client to a refund.

4. Program Upgrade Policy

4.1 Upgrade Eligibility

Clients are allowed to upgrade their enrolled program within 10 days of the program start date.

Upgrades may include:

• Extending duration
• Moving to a higher-tier program
• Adding additional support features

4.2 Upgrade Process

To upgrade:

1. Submit request within 10 calendar days.
2. Pay the price difference between current and upgraded program.
3. Receive written confirmation from EasyNutriplan.

4.3 After 10 Days

Upgrade requests made after 10 days from enrollment will not be accepted.

5. Downgrade Policy

Downgrades are strictly not permitted under any circumstances.

This means:

• You cannot switch to a lower-duration program.
• You cannot switch to a lower-priced package.
• You cannot convert your enrollment to a shorter plan.

The reason for this restriction is that:

• Professional allocation and planning are done based on the selected program.
• Administrative and consultation resources are structured accordingly.

6. Break / Hold Policy

EasyNutriplan understands that unforeseen circumstances may arise. Therefore, a structured Hold Policy is available under limited conditions.

6.1 Approval Requirement

All hold requests:

• Must be submitted in writing.
• Are subject to approval.
• Are not automatically granted.

Approval is at the sole discretion of EasyNutriplan.

6.2 Hold Limits Based on Program Duration

If approved:

For 6-Month Programs:

• Maximum hold allowed: 3 weeks (21 days)

For 12-Month Programs:

• Maximum hold allowed: 6 weeks (42 days)

For 1-Month or 3-Month Programs:

• No hold is allowed under any circumstances.

6.3 Conditions for Hold

A hold may be considered in situations such as:

• Temporary medical emergency
• Travel commitments
• Personal unavoidable circumstances

Supporting documentation may be required.

6.4 Hold Rules

• Hold cannot exceed maximum allowed duration.
• Unused hold time cannot be carried forward.
• Hold does not convert into refund.
• Multiple small holds may not exceed total allowed duration.
• Program timeline will extend only for approved hold duration.

6.5 No Retroactive Hold

Hold requests must be submitted before absence.

Retroactive hold requests will not be entertained.

7. Transfer Policy

Programs are non-transferable.

You may not:

• Transfer your program to a friend or family member.
• Sell your enrollment.
• Share login or consultation access.

In rare verified medical emergencies, a transfer request may be reviewed with supporting documentation. Approval is not guaranteed and may involve transfer fees.

8. Missed Appointments

If you miss a scheduled session without prior notice:

• It is your responsibility to reschedule.
• Availability cannot be guaranteed.
• Repeated missed sessions may result in reduced program effectiveness.

Missed sessions do not qualify for refund, extension, or credit.

9. Administrative & Service Charges

All fees charged by EasyNutriplan cover:

• Professional consultation time
• Personalized planning
• Research and analysis
• Communication and follow-ups
• Digital documentation and support

Because these services begin immediately after enrollment, refunds cannot be processed once services commence.

10. Client Acknowledgment

By enrolling in any EasyNutriplan program, you acknowledge and agree that:

• You have read and understood this Refund & Cancellation Policy.
• You voluntarily accept the non-refundable structure.
• You understand that no cancellation is allowed.
• You accept the limited hold policy conditions.
• You agree that upgrades are restricted to 10 days.
• You understand that downgrades are not permitted.

11. Policy Modifications

EasyNutriplan reserves the right to:

• Modify this policy at any time.
• Update terms without prior notice.
• Change program structures or conditions.

The updated policy will be published on the website with a revised effective date.

Continued use of services constitutes acceptance of the updated policy.

12. Dispute Resolution

Any disputes arising from:

• Refund requests
• Cancellation disagreements
• Hold approvals
• Upgrade eligibility

Shall be handled internally first.

If unresolved, disputes shall be subject to the jurisdiction of competent courts in India.

13. Contact Information

For policy-related queries, please contact:

EasyNutriplan
Website: https://easynutriplan.com/
Email: easynutriplan@gmail.com

Final Declaration

By making payment and enrolling in an EasyNutriplan program, you confirm that:

• You accept that all fees are non-refundable.
• You understand programs cannot be cancelled.
• You accept hold limitations.
• You agree to upgrade and downgrade restrictions.

Your enrollment signifies complete acceptance of this Refund & Cancellation Policy.